Reminder alerts and recipients

How alerts are delivered, when they fire, and who receives them.

Every reminder can fire an alert at one chosen moment relative to its due time. Alerts always go to a set of people you nominate — they don't broadcast to the whole area.

Delivery channels

Channel

When

In-app bell

Immediate. Appears in the notification bell in the top-right header.

Email

Sent to the addresses you list as alert recipients.

Note — Push notifications on the mobile app are NOT triggered by reminders specifically. The mobile app surfaces notifications via the bell stream — if you have push enabled, you'll see new bell notifications appear, including reminder alerts.

Alert timing

Pick one of:

  • No alert — silent reminder. Still shows on the list and calendar.

  • At event — fires the moment the due time hits.

  • 5 minutes before.

  • 15 minutes before.

  • 1 hour before.

  • 12 hours before.

  • 24 hours before.

Adding recipients

Each recipient is a {name, email} pair. You can add as many as needed — every recipient receives the same email + in-app alert at the same time.

Tip — Pick recipients carefully. Adding the whole area team to every reminder produces alert fatigue and people stop reading the bell. One or two people per reminder is usually enough.

Last updated 21 May 2026 · by Carerealm · Suggest a feature or change to this article
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