When you click New workflow, the dialog offers a blank start plus a curated list of templates. Each template hydrates into a full workflow graph (trigger + conditions + actions) you can then customise.
Shipped templates
Severe incident → escalate — fan out a queued form when an incident is logged with high severity.
Severe incident → escalate chain — multi-step escalation across managers.
Severe incident → post to area channel — Slack-style alert in the area's inbox channel.
Missed dose → notify managers — email a manager on every missed eMAR dose.
No diary entry for 48 hours — flag silent areas.
Welfare check chase — chase outstanding welfare-check forms.
Diary mentions "fall" — alert safeguarding when the word "fall" appears in a diary entry.
Medication refused → manager — escalate every code-3 recording.
CD administered → audit message — log every controlled-drug administration to a CD audit channel.
CD administered → audit channel — channel-based variant.
Queued form overdue → email manager — overdue chase.
Welcome new user — DM a welcome message to invited staff.
Weekly audit chase — recurring audit reminders.
New staff onboarding sequence — multi-step onboarding workflow.
Care plan changed → peer review — queue a peer-review form on About-section updates.
New colleague → announce in channel — auto-announce new hires.
Tip — Templates are a starting point, not a finished product. After hydrating one, walk through each node and confirm the recipients, channels, deadlines and message bodies match how your service actually operates.