When a supported person leaves the service, their area shouldn't be deleted — care services have legal retention obligations stretching years past the end of a placement. Archiving keeps the area fully intact (every diary entry, every eMAR record, every form) while hiding it from day-to-day lists.
How to archive
Open the area and click Settings in the sidebar.
Scroll to the bottom of the page (after Dashboard Settings).
Click the red Archive this {{area}} button.
In the confirmation dialog, type the area's name or the literal word
confirmto enable the destructive button.Confirm. The area disappears from the active lists immediately.
Heads up — Archiving doesn't delete anything — it hides the area from active lists. Every diary entry, eMAR record, form submission and audit log is preserved for compliance.
Where archived {{areas}} show up
Open Admin → {{Areas}} management and switch the filter to "Archived". Archived areas appear with their archive date and the admin who archived them.
Restoring an archive
Open the archived area and use the Restore button at the top of the page. The area returns to the active list with everything as it was.
Permanent deletion
Only available to super-admins for GDPR right-to-erasure cases. Irreversible and logged. Contact [email protected] if you have a deletion request to process.