Adding
Open the area's Contacts page.
Click New contact.
Enter the contact's name, company (optional), and relationship.
Add the phone, email and address you have. All optional — at least one is recommended.
Use the Notes field for anything else worth recording (best times to call, language, support needs).
Save.
Editing a contact
Click any contact in the list. The edit pane opens — change anything and save. Edits are immediate; the contacts list updates for everyone with access.
Deleting a contact
Use the kebab (⋯) menu on the contact row → Delete. The action is logged in the activity log.
Tip — Keep relationships consistent across areas — agree as a team to use "Sister" rather than "Sister (Jane)" or "Older sister", so they sort and filter cleanly. Names go in the name field, not the relationship field.
Note — Carerealm doesn't mark contacts as "emergency contact" or "next of kin" with a special flag — note that in the relationship field or the notes, e.g. "Sister (next of kin)" or "Day-service key worker — emergency contact".