When a Carerealm notification fails to deliver — bounced email, expired push token, invalid recipient — the failure is recorded here. Useful for catching gaps in the alerting chain.
Where to find it
eMAR → More → Notification errors.
What's listed
Timestamp.
Notification type (e.g.
missed_dose,approval_request,medication_expiring).Intended recipient.
Reason for failure.
Retry status — many failures auto-retry.
What to do about them
Email bounces — check the email address. Update via Admin → Account directory.
Expired push tokens — usually self-heals when the user opens the mobile app.
Persistent failures — contact support.