Conditional questions — silent appear/disappear

Form questions can be set to only appear based on an earlier answer. They show/hide without warning.

Form authors can set any question to Show only when another question has a specific answer. When you change a parent answer, dependent questions appear or disappear silently.

What you see as a carer

  • You don't see hidden questions — they're simply not on the page.

  • No indication that a question was hidden — Carerealm doesn't say "1 question hidden based on your answers".

  • Changing a parent answer can add/remove questions further down — scroll to find new ones.

Common conditional patterns

  • "Yes — tell us more" — a follow-up text question that only shows when the yes/no parent is Yes.

  • "If refused" — a refusal-reason question that only shows when an outcome dropdown is "Refused".

  • "Type-specific" — different questions for different categories chosen at the top.

What admins should know

In the form builder, the Show only when control sits inside the per-question editor. Pick a parent question, an operator (contains / has a value / has no value), and (for contains) a value to test for. For yes/no parents the operators label as contains / is true / is false.

Tip — Don't nest conditional logic too deep. Conditional chains evaluate against raw answers (including answers in hidden questions). If "C depends on B" and "B depends on A", C may evaluate against a stale B value when A changes. Keep chains shallow.

Last updated 21 May 2026 · by Carerealm · Suggest a feature or change to this article
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