What is the Daily Diary?

The running record of life inside one area — shift notes, observations, concerns.

The Daily Diary is the running record of what's happened in an area. Carers and managers add entries throughout each shift — observations, mood, activities, anything important. Form submissions and eMAR administrations from the same day also surface in the feed alongside diary entries (when enabled).

How the diary page looks

Open an area and click Daily diary in the sidebar. You land on the diary page for today by default. From top to bottom:

  • Breadcrumb + day header — e.g. "May 21, 2026" with a subheading "Today · Thursday · 3 entries".

  • Day controls — prev/next arrows, a "Today" button, a purple "Insights" button (AI), and the primary "New diary entry" button.

  • Mobile only — a swipeable weekly strip with M–S day pills. Dates that already have entries are softly highlighted.

  • Main column — the day's entries (or an empty state with an "Add diary entry" button).

  • Desktop right column — a full month calendar plus a "Monthly overview" stats block (totals, daily average, trend, AI keywords when AI is on).

Two ways to read the day

Your realm admin sets one of two layout modes per area:

  • Timeline (multiple entries per day) — a 48-row half-hour timeline. Every entry is its own card slotted at its time. Multiple carers add separate entries through the shift.

  • Single card + revisions — one card per day. Saving creates a new revision under the current entry. Useful for services running a single-author daily record tradition.

See Reading the diary for the full read view.

Submit, then audit

Once submitted, an entry's content is the legal record. Regular users can't edit or delete their own entry — that's deliberate, and protects the integrity of the diary. Realm admins and area moderators have an admin-edit path with a full audit trail for the rare cases (typos, factually wrong information, PII written by mistake) where the record genuinely needs to be corrected. See Revisions and edits.

Heads up — Diary entries form part of the legal record of care. Be factual, be specific, and avoid opinions phrased as facts ("appeared distressed" rather than "was angry"). If you witness a safeguarding event, ALSO create the appropriate Incident form so it's tracked separately for review.

Last updated 21 May 2026 · by Carerealm · Suggest a feature or change to this article
Still stuck or want something new?

Suggest a new help article — or a brand-new feature. Every note lands in our inbox and we reply.

Suggest a feature or article