Medication incidents

Medication-specific incidents are recorded directly in eMAR rather than in the generic Forms incident system — that's where the clinical context lives.

Incident types

• wrong_dose — the wrong amount was given.

• wrong_time — given at the wrong time of day.

• wrong_resident — given to the wrong person.

• wrong_medication — wrong medication picked.

• omission — a dose was missed entirely.

• near_miss — a potential error caught before administration.

• adverse_reaction — the supported person had a reaction.

• other — anything not covered above.

Severity

Each incident is graded by severity:

• Minor — no harm, recorded for trend analysis.

• Moderate — discomfort or minor harm.

• Major — significant harm or hospital attendance.

• Critical — life-threatening or fatal.

Safeguarding flag

Each incident can be flagged for safeguarding. Flagged incidents surface separately for safeguarding leads and may trigger workflows.

Recording an incident

1. Open eMAR → More → Incidents.

2. Click New incident.

3. Pick the type, severity, and (if applicable) the medication.

4. Describe what happened — facts, not opinions.

5. Tick the safeguarding flag if relevant.

6. Save.