Turning on the Staff Rota

The Staff Rota is a paid add-on a realm admin switches on from Billing; until then the rota stays locked.

The Staff Rota is a paid bolt-on. Until a realm admin adds it, the rota is locked: staff won't see My shifts in the top menu, and rota pages show a *Staff Rota isn't enabled* message.

Only a realm admin can switch it on, and it's done from the Billing page — not the rota settings.

How to turn it on

On the Billing page, find the Staff Rota card under Add-ons & power-ups and choose Add Staff Rota. Once the subscription is active, the rota unlocks across all your areas.

What unlocks once it's active

  • My shifts appears in the top navigation for every staff member.

  • Each area gains a Staff Rota tab for building and viewing its rota.

  • Rota overview appears under the Admin menu for managers and admins.

  • The full Rota settings hub becomes available — pay rates, staff roles, skills & training, funders, permissions and documents & e-signing.

Your rota data is retained if the add-on is ever cancelled, so it's there again should you re-subscribe.

Step-by-step
  1. 1Open the **Admin** menu and go to **Billing**
  2. 2Scroll to **Add-ons & power-ups** and find the **Staff Rota** card
  3. 3Choose **Add Staff Rota** and confirm
  4. 4Wait for the card to show *Unlocked — the rota is now available across your areas*
Tips
  • If a rota page shows an **Explore Staff Rota** button, the add-on isn't active yet — that button takes admins to Billing.
  • Only realm admins can add or cancel the add-on; ask an admin if you don't have access to Billing.
Last updated 1 June 2026 · by Carerealm · Suggest a feature or change to this article
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