Locking a diary entry

Realm admins can freeze an entry against further edits — useful for safeguarding entries pending review.

Locking puts a diary entry into a read-only state. The entry can still be read by people with permission; nobody can edit it (including moderators) until a realm admin unlocks it.

Who can lock

Realm admins only. area moderators can edit and archive but cannot lock or unlock.

When to lock

  • A safeguarding entry that may form part of an external investigation — freeze it before anything happens to the wording.

  • A serious incident record that's been finalised and reviewed.

  • Any entry that needs to be preserved verbatim while a manager checks it.

How to lock

  1. Open the entry (Mode A) or the revision (Mode B).

  2. Open the 3-dot menu on the entry card (or the Actions menu in the Revision View).

  3. Click Lock entry / Manage lock.

  4. The lock dialog opens. Optionally tick named users who should still be able to see the locked entry.

  5. Confirm. A yellow Entry locked pill appears on the entry card.

What locked entries look like to other users

  • On the allow-list (or admin) — sees the content with the locked pill.

  • Not on the allow-list — sees a warning card: "This diary entry is locked, only an admin or selected users can view it."

Unlocking

Re-open the lock menu and click Unlock. The entry returns to normal. The lock + unlock events are both in the audit history.

Last updated 21 May 2026 · by Carerealm · Suggest a feature or change to this article
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